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Privacy Policy

1. Introduction

At MadkFactory.com, we take the protection of your personal data very seriously. By using our site, you accept the practices described in this policy. If you do not agree to these terms, we invite you not to use our services.

2. Data Collected

We only collect information that is necessary to ensure the proper functioning of our services. This includes:

  • Data provided directly: Name, first name, email address, delivery address, telephone number when creating an account or placing an order.

  • Technical data: IP address, browser type, operating system, and pages visited on our site.

  • Payment data: Payment information is managed exclusively by our secure service providers (e.g. Stripe, PayPal). No banking data is stored on our servers.

3. Use of Data

Your data is used in the following cases:

  1. Order processing: Preparation, shipping, and tracking.

  2. Customer service: Respond to your requests and follow up.

  3. Site improvement: Analysis of your interactions to optimize the user experience.

Your data will never be sold, rented or shared with third parties for commercial purposes.

4. Data Storage and Security

Your personal information is stored on secure servers. We implement appropriate technical and organizational measures to ensure their protection.

However, we cannot be held responsible in the event of:

  • Security breaches beyond our control (hacker attacks, force majeure, etc.).

  • Misuse of your data due to disclosure by your own negligence.

5. Cookies and Tracking

The website www.madkfactory.com uses cookies to improve your browsing experience and analyze traffic. You can disable them via your browser settings, although this may affect some features of the site.

6. User Rights

In accordance with the GDPR (General Data Protection Regulation), you have the following rights:

  • Access: View the data we hold about you.

  • Rectification: Correct your personal information if it is inaccurate.

  • Deletion: Request the deletion of your data (within the limits of legal obligations).

  • Opposition: Refuse the use of your data for certain purposes (marketing, analysis).

To exercise these rights, contact us at info@madkweb.com.

7. External Links

Our site may contain links to third-party sites. We are not responsible for the privacy policies or practices of these sites. We encourage you to read their terms before sharing your information.

8. Limited Liability

We disclaim any liability in the event of:

  • Failure to comply with the conditions by a third party (eg payment provider).

  • Errors or omissions in the information published on the site.

  • Temporary or permanent interruption of services (maintenance, technical breakdown, etc.).

9. Changes to the Policy

This policy may be updated at any time to reflect legal or technical developments. The latest version will always be available on this page, with the date of update.

Last updated on: December 20, 2024

10. Contact

If you have any questions or concerns regarding this policy, you may write to us at:

MadkFactory
Email: info@madkweb.com

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